Parent Corner

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Learn more about the 1:1 device rollout going on in Richardson ISD

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We Grow with Technology

Richardson ISD is committed to a positive transformation of teaching and learning that brings digital resources, access, expertise, and skills to our school’s historical success and development of its 21st Century Learners. Through our vision, mission and goals, along with the support of community stakeholders through the passage of the Bond 2016, the district will be able to enrich all learning environments with additional devices over the next few years, creating a 1:1 environment – one device for every one student.

We Grow with Technology is a plan aimed at ensuring our students have equitable access to technology that transforms learning. With greater access to technology also comes the need for educators and parents to work together to help students understand how the digital world works.

To learn more about technology in RISD, please select a link from the navigation menu.


Free Internet Content Filters for Home Use

Maintaining a safe home computer network is ways important, but it's especially important now that parents are working from home and students are continuting their schooling from there. This document covers services that offer free and/or reduced-cost Internet content filtering, including OpenDNS, which can not only help to secure your Internet connection, but also speed it up.


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Navigating Screen Time with Children Presentation

Instructional Technology hosted Dawn Hallman with Dallas Association for Parent Education (DAPE) the evening of January 16, 2020. Mrs. Hallman covered Navigating Screen Time with Children. Notes from the presentation can be found here.


Future Ready Parent Presentation

Recorded October 30, 2019 at the Richardson ISD Professional Development Center


Future Ready Parent Presentation

Instructional Technology welcomed Carl Hooker, Director of Innovation & Digital Learning in Eanes ISD in January 2019. Mr. Hooker has written the Mobile Learning Mindset collection of books for all stakeholders of an innovative learning environment. He presented on how we can work together to ensure technology in the classroom prepares students for their futures, along with expectations for learning with technology.

Future Ready Parent Presentation:
Part 1: Introduction & Overview
Part 2: Evolution of Communication
Part 3: Skills For The Future
Part 4: Social Media
Part 5: Screen Time
Part 6: Parenting
Part 7: Resources

1:1 Chromebook Testimonial

See what teachers and students are saying about the 1:1 Chromebook rollout.

kids playing on ipads

Online Safety

RISD supports lessons and programs to ensure students are safe and responsible online, and we encourage families to continue the development of these important skills at home. Please click the links below for more information.

District Guidelines

District Policies and Procedures
Internet Content Filtering Information
Classification categories used by RISD's ContentKeeper website filtering system


Quick Links for Families

CommonSense Media
Safe, Smart, Social by Josh Ochs
ISTE Student Standards
The Smart Talk
Free Internet Content Filters for Home Use

We Grow Digital Learners

Technology allows teachers to engage students and model learning and working in today’s interconnected digital world. Teachers create inclusive learning opportunities for all students and integrate authentic learning experiences using a variety of digital tools. We believe technology in the classroom allows students to get connected with life outside the classroom. Whichever path a student explores after graduation, our goal is to provide meaningful experiences that will empower him/her for their future.

Bond 2016 has allowed us to refresh existing devices and equipment while planning some exciting new projects on each RISD campus. Over the next few years, our students will have access to more devices and a variety of interactive tools.

 Elementary Apps available in Self Service
 Secondary Chrome Extensions available in the Chrome Web Store
 RISD 2016 Bond Website
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The Experience


Students and their families have access to a variety of online resources to allow them to stay informed and participate in the learning process. Here are some of RISD’s most used tools and along with some helpful information on how to login.

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Teacher Handbook

View the Teacher Handbook for Elementary iPads in the Classroom with guidelines for iPads.

View Handbook
Focus Logo


View your student's grades for assignments, average grades for courses, report cards, progress reports, attendance, unofficial transcripts, and schedule. Need help logging into Focus?

Focus Login
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GSuite for Education

A core suite of productivity applications that Google offers to schools,including district-wide accounts for students in grades 2-12. For more information, see the Google FAQ. Need help logging into Google?

GSuite Login

istation Logo


A fun and interactive, comprehensive computer based reading program that includes curriculum and assessments for elementary and junior high students. Need help logging into iStation?

iStation Login
Classlink Logo


A Single Sign On launchpad that allows students to quickly access district tools. ClassLink is available from any internet connected device on or off-campus. Need help logging into ClassLink?

ClassLink Login
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Library Media Resources

Library Media Resources provides a collection of educational research tools for students of all age groups. Need help for Library Media Resources?

Visit Library Website


Here are some of the most frequently asked questions about student technology usage in RISD. If you have additional questions, please feel free to submit them using our new “Glad You Asked” form.


1:1 Initiative
Device Specific Questions
Device Monitoring Programs
Other Questions

1:1 Initiative

What does 1:1 mean?
1:1 access refers to one device being available for every student. Many districts seek to achieve a 1:1 device ratio using a variety of devices in different ways, depending on their vision and resources.

Why did RISD decide to go 1:1?
The district is committed to a positive transformation of teaching and learning that brings digital resources, access, expertise, and skills to our school’s historical success and development of its 21st Century Learners. Through the district’s vision and mission, along with the support of community stakeholders through the passage of the Bond 2016, the district has a goal to enrich all learning environments with additional devices, creating a 1 devices for every 1 student environment.

What surrounding districts (if any) have assigned a device to each student? Has RISD reached out to any of those districts about their experiences?
There are many other North Texas districts working to provide 1:1 access to their students using different types of devices. McKinney ISD, Garland ISD and Lewisville ISD, are among the districts that already provide devices for secondary students, and many others are in the planning and funding stages to do the same.

What is the timeline for the 1:1 initiative?
Beginning in January 2017, all junior high students were issued Chromebooks to use as part of their on-campus learning experience. As part of the magnet program, Richardson West Arts and Technology Magnet students, a 1:1 campus since 2008, take devices home for 24/7 access.

August 2018, all highs school students were issued Chromebooks to use on-campus and outside of campus, 24/7 access.

All elementary students will have access to an iPad on campus beginning the 2018-2019 school year. Students will during the day at teacher direction – picking it up in the morning and returning it in the afternoon to charge for the next day.

Why were iPads selected for elementary students?
The 2011 BOND provided all elementary classrooms bundles of iPads and class sets in the library and labs. Currently all elementary teachers are issued a Macbook. The lab and libraries utilize iMac desktops. The 1:1 initiative in the 2016 BOND built on the previous BOND by providing the opportunity to issue each elementary student an iPad, creating an environment where all the technology is familiar and works together. Apple has the most self-contained ecosystem available for technology. When technology is used in the classroom to augment classroom learning, it is transforming for both teachers and students.

Why were Chromebooks selected for secondary students?
Chromebooks were selected after various pilot programs and stakeholder surveys as a cost-effective, functional device that meets the needs of various subject areas. Based on feedback, it was important for the device to have a full keyboard and touch-screen capabilities. The devices are durable, easy to use, and fully compatible with current use of G-Suite (formerly Google Apps for Education) tools.

Are teachers prepared to embed the use of the devices in their instruction?
Through careful planning and conversations with campus tech teams over the last year, district staff have been helping teachers prepare for 1:1 device access. Campus leadership, Teaching & Learning, Instructional Technology, and the Professional Development department have been working together to provide teachers with updated curriculum materials, professional learning support, and opportunities to provide feedback along the way.

How will the 1:1 initiative change the classroom environment?
Technology is a tool that can enrich student learning and prepare our students with the skills and knowledge necessary to succeed in our connected, digital world. The introduction of 1:1 devices will empower students to collaborate, communicate, discover, explore, and solve problems. Simply put, technology in the classroom empowers student-centered learning.

Will my student be expected to complete all of his/her work on a device?
Teachers can take full advantage of new learning technologies and online educational resources now that all students will be equipped with a device. However, classroom teachers will continue to use a wide variety of hands-on teaching strategies and methods to meet the needs of all students. Teachers will not be expected or encouraged to provide all instruction using technology.

What steps have been (or will be) taken to educate students about the use of their assigned device?
Each campus has created a tech team and worked through various planning documents to ensure the success of the 1:1 device rollout. Student and parent readiness is an essential part of these discussions. These customized plans also include sections on how to best communicate student expectations, define device policies and procedures, and provide technical support. Each secondary campus also has a Chromebook Help Center website to assist students in troubleshooting or reporting broken or stolen devices. Every elementary campus has a Technology Assistant (TA) to help troubleshoot or report broken or stolen devices.

How is RISD funding the purchase of these additional student devices?
Bond 2016 provided the funds required to refresh and enhance access to technology for teachers and students. For more information about the status of this and other bond programs, please visit the RISD Bond 2016 website.

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Device Specific Questions

What equipment will be issued to my student?
All PreK-6 students will be provided an iPad with charger and case. HP touch-screen capable Chromebooks are being issued to junior high and high school students (7th-12th grade). In addition, students at the high school level will also receive a charger and a protective case.

In addition to being issued an iPad or Chromebook for individual use, students will continue to have access to instructional labs with a variety of Windows and Mac-based devices for content-specific courses and instruction.

Will my student be taking a device home or will it remain on campus?
Elementary and Junior high students’ devices will remain on campus overnight, and each campus has a defined pick-up/drop-off procedure built into the school day. High school students will be issued a device similar to how a textbook has been issued in the past. Students will be responsible for bringing the device to and from school each day and making sure it is charged and ready for use.

What happens if my student’s device is lost or stolen?
All RISD-issued iPads and Chromebooks will be tracked using theft recovery software on and off campus. If a device is believed lost or stolen, students should contact a campus administrator or School Resource Officer (SRO) immediately.

Is it possible for students to bypass device security settings or download programs to access inappropriate content?
No system is fail-safe, including RISD internet filters and technology safety nets. Students who violate any part of the Student Code of Conduct or Responsible Use Guide (RUG) by misusing technology tools will be subject to disciplinary consequences. Please click here to read more about the RISD RUG.

Can my student customize his/her device? Stickers, labels, cases, etc?
Please contact your campus principal for specific school guidelines.

Can students take the devices with them to the next grade level?
Elementary, junior high and high school students will be issued a device at the beginning of the school year for use throughout the entire year. All devices will be checked into campus administrators before leaving for summer vacation to be cleaned/reset to factory settings. Students will receive a device if they return the following school year, the decision to return the same device is at the discretion of campus administration and technical staff.

Are VPN content blockers installed on iPads?
Yes, all VPN are blocked on Student Devices.

Airdrop (iPads) - can someone from outside the district airdrop things to our students?
Airdrop, an effective instructional tool, is a feature on the iPads that allows teachers to share materials instantly with their students. In order for Airdrop to work, students and teachers must be within 30 feet of each other. Barriers, like walls, prohibit this from working. Even though Airdrop works between any Apple device, no one besides the teacher will be close enough to airdrop materials to students.

How is Safari (iPad) safeguarded?
Safari is a secure web browser with all RISD internet filters. If a site is secured, the student data is encrypted. Additionally, in Safari, students are unable to delete their history. This reinforces the instructional process of monitoring students when they are using the internet. Students and teachers should be using district resources for targeted research. (Example being the Library & Information Technology resources.)

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Does my student have a Google account?
RISD is a G Suite-district (formerly known as Google Apps for Education). All staff and students K-12 are provided domain accounts to access the core suite of productivity applications that Google offers to schools and educational institutions for free. The apps include Docs, Sheets, Slides, Google Classroom, and more. A parent/guardian signature on the annual Acknowledgment for the Student and Parent Guidebook and Student Code of Conduct serves as the parent’s consent for his/her student(s) to have access to these services under school district supervision.

Does my student have a Google email?
RISD G-Suite accounts include a email address for all K-12 and staff users. However, email access is disabled for students below 2nd grade. Students in 2nd - 6th grades are limited to sending and receiving email within the RISD domain.

Do all students have the same access to Google?
Based on the student’s grade-level, access to certain tools and functions may be limited. For example, students below 2nd grade do not have access to email in their account. Students in 2nd grade-6th grade are restricted from receiving email from addresses outside of the domain.

Does Google own my students’ data? Will my students’ information be sold to third parties?
Per their legal documentation, Google does not assume ownership of any user data in its core suite of tools. G Suite data is not sold to third parties and personal information will not be shared unless a user explicitly asked for it to be shared or if it is required by law. For more information, please visit the Google for Education website

Can a parent/guardian access Google Classroom?
Google Classroom is a tool that some teachers use to manage digital learning activities and assignments. At this time, parents do not have full access to the Google Classroom stream for their students’ courses. However, parents/guardians can sign up for automatic daily digests that will compile information from all your students’ courses into one email. Contact your student's teacher for more information.

My student is having trouble with his/her Google account. Who do I contact?
Please contact your campus librarian for support with Google accounts and passwords.

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Which devices require insurance payments?
Devices that leave the campus will require purchase of an insurance policy. This includes all devices issued at high schools and those from the RWJH magnet program. Elementary and Junior high devices that remain on campus overnight do not require the purchase of insurance.

What company do you use and what does insurance cover?
Insurance will be provided through Worth Ave. Group for under $30 per device.Insurance covers the device for accidental damage and theft (verified by a police report). It will not cover a “lost” or missing device, and students/parents/guardians will be held accountable if the device cannot be found through Go Guardian or other methods.

If my student breaks or loses his/her device, will a new one be issued?
Broken devices at all campuses should be reported using the campus-specific procedure. A work order will be created and technicians will work to repair broken devices as quickly as possible. In some cases, a loaner device may be issued temporarily to ensure that students can continue to participate in all classroom activities. Lost or stolen devices should be reported to the campus administrator or School Resource Officer (SRO) immediately. Devices can be tracked using theft-tracking software, but a police report will be required for any insurance theft claims.

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What is Apple Classroom?
According to Apple’s website, “Apple Classroom turns your iPad into a powerful teaching assistant, helping a teacher guide students through a lesson, see their progress, and keep them on track. With Classroom, you can easily launch the same app on every student device at the same time, or launch a different app for each group of students. Classroom helps teachers focus on teaching so students can focus on learning.”

What is Go Guardian?
GoGuardian is a web-based tool that offers protection specifically for student Chromebooks. It allows teachers to harness the power of the internet for learning, blocking harmful content and limiting distractions. This software is automatically loaded on all student Chromebooks, and allows teachers and administrators to monitor Chromebook use in the classroom and redirect students to educational resources. Go Guardian also provides a system to track lost or stolen Chromebooks.

Are either of these programs monitoring or filtering my student’s usage at home?
Apple Classroom and Go Guardian monitors student devices during the school day hours of 7:30am-4:30pm. GoGuardian also provides limited filtering off-site when devices are taken home. These programs are in addition to the district’s internet and content filtering in place. For more information, visit the Online Safety tab.

Is it possible for a student to remove Apple Classroom or Go Guardian or get around it to access inappropriate content?
Apple Classroom and Go Guardian tools will be automatically installed on all student iPads and Chromebooks through our district management systems . However no system is fail-safe. Students who are bypassing district filters are in violation of RISD’s Responsible Use Guide (RUG) and will be subject to disciplinary consequences. Please click here to read more about the RISD RUG.

Is there a way to track specifically where a student has been on their iPads? Would it be possible to audit the usage of a child’s iPad on parent request?
In our device management system, we are unable to track student activity. However, Apple Classroom allows teachers to monitor the student iPad’s and how they are being used.

How is Apple Classroom used with Specials teachers, how are the classrooms imported into our teacher iPads?
If the TA added the Special teacher to the spreadsheet, they will see each teacher’s class. They will only be able to manage the class that is in proximity, since it uses Bluetooth. The class rooms are imported via JAMF, our device management system, and Apple. JAMF holds all the student data, i.e. a name and serial number, and assigns them. We utilize this system to ensure that students are always monitored by their teacher(s).

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Other Questions

Is there any way for students to purchase or access Microsoft Office products on a personal device at home?
Yes. As part of RISD’s district license, students can get free access to the full suite of Microsoft Office programs (Word, Excel, Powerpoint, and others) on a personal device at home through Office 365. Students will be able to use the cloud-based versions of these programs online or download a copy for use on a personal device. To access these tools, please go to Students will enter their email address and the Active Directory password they use to login to desktop computers on campus. If you have trouble logging into Office365 at home, students can contact their campus account administrator (librarian or campus technician) for assistance.

What steps will be taken to educate students about best practices related to digital citizenship, appropriate & inappropriate uses of their device and being informed about the dangers of things like sharing passwords, exposing their information or data through use of unsecure public networks etc.?
Digital citizenship and digital literacy broad topics that must be addressed with students throughout their K-12 education. Campus leadership, curriculum teams, the Library and Information Technology Department and Instructional Technology are partnering together to support teachers as they integrate these essential skills into instruction for students at all levels.

What kinds of resources are available for me to keep my students safe online at home?
RISD supports lessons and programs to ensure students are safe and responsible online, and we encourage families to continue the development of these important skills at home. Please visit our We Grow Safely page for resources and information.

My student has unique needs in regards to devices and technology usage. Who should I contact?
Please contact your campus principal or your student’s counselor to address any unique circumstances that might affect your student and technology.

Who do we contact if there is a breach in security?
Whenever there is a breach in security, campus staff should immediately contact the RISD Help Desk by phone. The Help Desk will escalate and route the issue to the RISD Networking Department, specifically the Network Security Manager.

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Any violation of the Student Code of Conduct related to technology is subject to disciplinary consequences