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Where all students learn, grow and succeed
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spacer image Link to About RISD Main Page spacer image Link to Calendars Main Page spacer image Link to Community Main Page spacer image Link to Departments Main Page spacer image Link to District News Main Page spacer image Link to Careers Main Page spacer image Link to Parents Main Page spacer image Link to Schools Main Page spacer image Link to Students Main Page spacer image Link to Staff Main Page spacer image
 
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Health Services
What's New
Coronavirus (COVID-19)
Summary of Services
School Nursing
Qualifications
School Nurse Directory
Medication Policy / Forms
Medication Policy / Formularios
en español
Immunizations
Health Information
Managing Health Conditions
Health Information
Resources
 
 
 
   
COVID-19 Pandemic INFORMATION & RESOURCES
   
  Schools Will Be Physically Closed Through
the Remainder of the Current School Year
 

On April 17, Texas Governor Greg Abbott extended the physical closure of Texas schools through the end of the 2019-2020 school year. RISD will continue to provide at-home learning and other support for students through the end of the academic year on May 22.

   
  Student Meals - updated 5/29/20
 
  • Meal services will continue through July.
  • Dobie Pre-K School and Lake Highlands Jr. High are new meal-delivery sites as of 5/26/20.

To reduce the health risk to staff preparing and serving meals, as well as parents and students picking up meals, RISD meal service sites are now operating three days a week, while still serving enough meals to feed students Monday through Friday.


Map showing meal pick-up locations at schools and apartment complexes
For all meal-related information, including the current meal delivery schedule, visit Student Meal Services page at www.risd.org/freemeals.
   
  At-Home Learning - updated May 18
 

Please visit www.risd.org/athomelearning to access plans and activities that parents and students can use to continue learning from home. The site is organized by grade level with resources for elementary students and content for secondary students. There are also parent resources to support the transition to at-home learning, including suggestions on setting up a schedule, supporting mental health and well-being, and special education support.

Each teacher will provide parents and/or students with expectations and direction to use the resources on this site. Parents are encouraged to explore the lessons and resources specific to their children. Please contact your child’s teacher with questions about how the resources on this site fit in with at-home learning for students.

While teachers and principals will be the first line of guidance and support for students, an At-Home Hotline is set up that students or parents can call at 469-593-0286 for back-up guidance and assistance.

If a student or parent is in need of counseling support, they should contact their school counselor first. In addition, the Counseling Helpline is a resource for RISD families at 469-593-7472.  Please leave a message with your name, school, and the type of help needed, and a counselor will call you back within 24 hours. Of course, in the event of an emergency, please call 911 right away.

LEARNING DEVICES - iPads and Chromebooks

Parents of students in grades K-12 who do not have a student device may contact their campus administration or campus technical assistant to have them request a device. Once the campus enters the request, the RISD Technology Help Desk will contact the parent with a pickup time. Parents who need technical support for a district issued device only, can call or email the RISD Help Desk at 469-593-4357 or helpdesk@risd.org. Please note, the RISD Helpdesk cannot troubleshoot problems with personally owned devices or home Internet connectivity.

Students who have a district-issued device (iPad or Chromebook) and who will be returning to RISD next year should keep the device over the summer break, rather than returning it at the end of the current semester. RISD is offering a summer insurance plan for district-issued devices. Interested parents can click here for more information. The deadline to purchase coverage is June 7.

   
  Who To Call - updated April 1
   
  COUNSELING SUPPORT
If a student or parent needs counseling support, they should contact their school counselor first. In addition, the Counseling Helpline is a resource for RISD families at 469-593-7472. Please leave a message with your name and school and a counselor will call you back within 24 hours. Of course, in the event of an emergency, please call 911 right away.
   
 

STUDENT DEVICE SUPPORT
Parents of students in grades K-12 who do not have a student device may contact their campus administration or campus technical assistant to have them request one. Once the campus enters the request, the RISD Technology Help Desk will contact the parent with a pickup time.

Note that parents of students in grades PK-2 can access learning resources via the At-Home Learning website, but a device is not required for students and should not be requested from the Help Desk.

Parents who need technical support for a district issued device only can email the RISD Technology Help Desk at helpdesk@risd.org. Email is the best way to reach the Help Desk, but they can also be contacted by phone at 469-593-4357. Please note, the Help Desk cannot troubleshoot problems with personally owned devices or home Internet connectivity.

   
  AT-HOME LEARNING SUPPORT
While teachers and principals will be the first line of guidance and support for students, an At-Home Learning Hotline has been set up that students or parents can call for back-up guidance and assistance: 469-593-0286.
   
 

FREE OR REDUCED-COST INTERNET ACCESS

RISD is not associated with any Internet service provider and cannot assist with obtaining, setting up, maintaining or troubleshooting home Internet access.

   
  Various Assessments Impacted by the Pandemic - updated 5/11/20
 
  • On March 16, 2020, Texas announced it is waiving STAAR standardized testing requirements for the 2019-2020 school year because of the COVID-19 pandemic.
    Learn more

  • ACT district testing for juniors has been canceled. ACT has made the difficult decision to postpone the remaining ACT Junior district testing dates for Spring 2020. Junior students can pay and register to test for an ACT national college admission tests on one of the testing dates provided directly through ACT.

    The ACT national college admissions test that was scheduled for April 4 is being rescheduled for June 13. RISD will not have any campuses serving as testing centers for the administration on June 13. If you registered for the June 13 test at an RISD campus, it is important that you check with ACT for and alternative testing center location.

    ACT notified RISD on May 6 that all students registered for the June 13 test administration at a RISD campus will remain on the testing rosters for the next couple of weeks before they can move them to another testing center. Please continue to contact ACT for more information.
    Learn more

  • The College Board, which owns the SAT test, announced it has canceled its exams scheduled for this summer. If it’s safe from a public health standpoint, they will provide weekend SAT administrations every month through the end of the calendar year, beginning in August.
    Learn More

  • The College Board has also announced that, due to school closures, AP exams cannot be administered as usual. The College Board is planning to provide all AP exams through a secure online test for each course. On April 3, the College Board released a full exam schedule and specific free-response question types that will appear on each AP exam. RISD teachers will be working with students to prepare them for this new testing format.

    The College Board is also providing free AP review classes which began Wednesday, March 25. Students and parents can learn more about exam changes and instructional supports by clicking here.

    Working alongside the College Board, RISD is providing an opportunity for students to receive a refund for AP Exams. To learn more about how to apply for an AP Exam refund between now and 5:00 p.m. on May 22, visit our AP Exam refund policy page.
   
  Social Distancing and Precautions are Critical
 

Parents, students, and employees should continue to follow all recommended precautions, including placing distance between themselves and others.

   
  Please Use RISD Tracks and Fields Responsibly
   
  Residents using fields, green spaces, junior high tracks and tennis courts at RISD schools are encouraged and expected to comply with social distancing guidelines by staying at least six feet apart. Group gatherings on school property for games, practices or activities in violation of any applicable county order are not permitted. Consistent with city and county parks and facilities, playgrounds at RISD schools remain closed.
   
 

Parents and employees can expect frequent email messages with updates, and stakeholders can visit this page (www.risd.org/cv19) for the latest information.

 
   
  COVID-19 PARENT COMMUNITY UPDATES

 
June 4, 2020 (video)
May 22, 2020 (video)
May 15, 2020 (video)
May 7, 2020 (video)
May 1, 2020 (video)
April 24, 2020 (video)
April 17, 2020 (video)
April 9, 2020 (video)
April 2, 2020 (video)
April 1, 2020 (video)
March 27, 2020 | en español
March 24, 2020 | en español
March 23, 2020 | en español
March 22, 2020 | en español
March 20, 2020 | en español
March 19, 2020 | en español (video)
March 19, 2020 | en español
March 17, 2020 | en español
March 16, 2020 | en español
March 13, 2020 (video)
March 12, 2020 | en español
March 11, 2020 (video)
March 11, 2020 | en español
March 6, 2020 | en español
February 26, 2020 | en español
   
 
   
  ADDITIONAL INFORMATION AND RESOURCES
   
 

How is COVID-19 Spread?
COVID-19 is believed to be spread from person to person through the air when an infected person coughs or sneezes, much in the way the flu and other respiratory viruses spread:

  • Between people who are in close contact with one another (within about 6 feet).
  • Via respiratory droplets produced when an infected person coughs or sneezes.
  • These respiratory droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

As with seasonal flu, COVID-19 is also potentially spread from contact with infected surfaces or objects. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it (via respiratory droplets from a cough or sneeze) and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads, per the CDC.

What are the Symptoms of COVID-19?
Patients with COVID-19 have reportedly had mild to severe respiratory illness. Symptoms are thought to appear within two to 14 days after exposure and consist of fever, cough, and difficulty breathing–similar to the seasonal flu. Preliminary information suggests that older adults and persons with underlying health conditions or compromised immune systems could be at greater risk for severe illness from COVID-19. Conversely, preliminary information suggests that children and younger patients without underlying health conditions or compromised immune systems are at lesser risk for severe illness from COVID-19.

In situations like these in which partial information or sensationalized reports may cause concerns among RISD families, it is best to rely on factual information from reliable sources. Here are links to information, which is being updated continually, about COVID-19 from local, state, national and international health organizations:

The best precautions we can take currently are the same basic prevention measures everyone should follow to avoid the flu and other common seasonal respiratory illnesses:

  • Everyone 6 months and older is encouraged to get a flu shot.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick. Keeping a sick child at home prevents the spread of illness in the school community and allows the child an opportunity to rest and recover.
  • Cover your mouth and nose when you cough or sneeze.
  • Clean and disinfect frequently touched objects and surfaces.

Throughout the school year, and in the winter months especially, RISD Health Services Department works closely with school nurses to monitor illnesses, such as the flu. RISD custodial teams also ensure our campuses receive more frequent and thorough cleanings during flu season, especially in high-traffic, high-touch areas.

Additional Resources

Caring for Children
Tips from the Centers of Disease Control (CDC) to keep children healthy at home

       
 
 
 
Health Services
701 W. Belt Line Rd.
Richardson, Texas 75080
469-593-7445
Fax 469-593-7407
Email
 
 

STUDENT MEAL SERVICES
(www.risd.org/freemeals)


Information about COVID-19 in multiple languages

COVID-19 resources from the City of Dallas

If your family is planning to travel internationally at any time between now and the end of the school year, including cruises,
PLEASE COMPLETE THIS SURVEY FORM

 
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